1. Do you accept insurance?

No, Daya Wellness does not accept insurance. However, we can assist you in creating a "superbill" for potential reimbursement from your insurance provider.

2. What are your fees?

Our rates range from $140 to $200 per session, depending on the service provided.

3. What is a Superbill?

A Superbill is a detailed receipt that includes the services provided, which you can submit to your insurance company for reimbursement.

4. What is a Good Faith Estimate?

In compliance with the No Surprises Act, we provide a Good Faith Estimate that outlines expected costs for services, ensuring transparency in your financial responsibilities.

5. What should I do in case of an emergency?

If you are experiencing a crisis, please call 911 or visit your nearest emergency room. You can also reach the National Suicide Prevention Lifeline at 988 via text/call and they have staff available for support.

6. What are your hours of operation?

Our office hours are Monday to Friday from 9 AM to 5 PM. Session availability will depend on both the therapist's and client's schedules.

7. How can I contact you?

You can email at admin@dayawellness.org.

8. What services do you offer?

Daya Wellness provides individual and group therapy, workshops, and consultations focusing on various mental health challenges.

9. What is therapy?

Therapy is a collaborative process where individuals work with a trained mental health professional to explore thoughts, feelings, and behaviors. It provides a safe space for personal growth and healing.

10. What can I expect during my first session?

In your first session at Daya Wellness, you can expect to discuss your goals, concerns, and any relevant background information. The therapist will explain the therapeutic process, answer any questions, and work with you to develop a personalized plan moving forward, all in a compassionate environment.

What is telehealth?

Daya Wellness is a fully virtual telehealth private practice. Telehealth is a way to receive therapy services remotely using secure video conferencing technology. It allows you to connect with your therapist from the comfort of your own home.

How do I prepare for my telehealth session?

To prepare for your session, find a quiet, private space where you won’t be interrupted. Ensure you have a stable internet connection and that your device (computer, tablet, or smartphone) is charged and equipped with a working camera and microphone. Be comfortable!

What platform do you use for telehealth sessions?

We use a HIPAA-compliant telehealth platform to ensure your privacy and security during sessions. You will receive a link to access the session via email prior to your appointment.

How does Daya Wellness handle confidentiality?

Confidentiality is a fundamental principle at Daya Wellness. Your personal information and the details discussed in therapy are kept private. However, there are some limits to confidentiality:

• If there is a risk of harm to yourself or others, or if abuse or neglect is disclosed, the therapist may be required to report this to the appropriate authorities.

• In the case of minors (under 18), consent for therapy must come from a parent or legal guardian. However, minors aged 13 and older can consent to certain outpatient mental health services without parental permission. If a minor discloses information indicating a risk of harm, the therapist may need to inform a parent or guardian.

What if my child needs therapy but Daya Wellness typically does not see minors?

While Daya Wellness primarily serves adults, if you have concerns about your child's mental health, we encourage you to reach out for guidance. We can provide resources and referrals to appropriate services for minors.

What makes Daya Wellness different?

Daya Wellness emphasizes compassion, inclusiveness, and cultural humility. Our focus is on creating a supportive environment where everyone, especially those from underrepresented and BIPOC communities, feels seen and empowered.

Do you offer telehealth services?

Yes, Daya Wellness offers exclusively telehealth sessions. This allows for flexibility and accessibility, ensuring clients can receive support from the comfort of their own homes.

How do I get started with therapy at Daya Wellness?

To begin, you can reach out via our contact information. After an initial consultation, we’ll work together to determine the best approach for your therapy journey.